All products & services are copyrighted material owned by Jasmine Ray - HIVE Spirit. You may NOT share any product or service created by Jasmine Ray in any format.

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• Physical Products - No Refunds

If a product is delivered damaged, then take a photo & email Jasmine at jasmine@hivespirit.co.uk and the product will be replaced.

If the product does not arrive please email Jasmine at jasmine@hivespirit.co.uk and the issue will be sorted. If there are any other issues with the product then contact jasmine at jasmine@hivespirit.co.uk. 

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• Digital Products - No Refunds

Digital products are accessible for immediate download after payment and are not refundable due to the nature of the product. 

A note on downloading your files - Please make sure you have enough power & storage on the device you want to download on. Please make sure that you allow each file whether zip or normal to completely finish downloading before you try to open it or move it. If it is a large file, it is going to take a while to download depending on your device and internet speed. So, a little patience is required.

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• Appointments - Cancellation Policy

Appointments may be rescheduled within 48hrs of the appointment. You can do this via email if needed. No shows, no refund.

If Jasmine needs to reschedule you will be informed via email & offered to make a new appointment. No refunds. 

This website is for informational purposes only and is not intended to replace professional medical, psychiatric, or other licensed care if needed or desired. The information contained on this website is intended for spiritual self-exploration and inspiration only. Jasmine does not assume any responsibility or liability for anyone's personal choices and actions. This content is not professional advice, only Jasmine's experiences and personal experience.

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Disclaimer: We believe in the benefits of spiritual healing and meditation, but we recognise that every individual’s experience is unique. We cannot guarantee specific outcomes, and our meditations may not be suitable or effective for everyone. Participants are encouraged to approach our services with an open mind and take personal responsibility for their wellbeing.